Abydjana (Abby) Tresalus

Austin, TX • 941-932-2690 • abydjana@gmail.com

RELEVANT EXPERIENCE

Oh So Simple Weddings, UX Designer & Project Manager

Austin, TX, April 2019

  • Led team in creating a web-based platform that simplifies the wedding planner workflow by increasing efficiency to tasks & client communication
  • Conducted requirements-gathering interviews, designed and implemented user surveys; Analyzed and synthesized qualitative and quantitative data to distill meaningful findings to inform information architecture design process, created wireframes and prototypes
  • Analyzed findings from usability tests and contextual inquiries into reports and communicated the findings to other team members and stakeholders
  • Presented actionable research findings and compelling experience stories to executive leadership, business stakeholders, and external groups

 

General Assembly UX Design Immersive, UX Design Fellow

Austin, TX, February - April 2019

  • Participated in a full-time immersive UX Design course, completing in-class and personal projects focused on real-world applications of design principles and best practices
  • Worked on collaboratively focused projects including creating an e-commerce site and a professional networking app

 

Dana Farber Cancer Institute, New Patient Coordinator for Leukemia and Bone Marrow Transplant

Boston, MA, September 2016- August 2018

  • Created a systematic process that allowed over 100 patients per week to be triaged to the correct Leukemia/ Bone Marrow Transplant providers
  • Created a multipoint system to improve call process based off of patient feedback and experience; increased call return rate by 10% in 4 months
  • Efficiently managed a handoff process with external/internal providers and staff to retrieve detailed clinical information for new patients. Ensured that information was retrieved early to decrease misdiagnosis by 50% per week
  • Managed call log queue of 150+ calls to ensure that all callers were satisfied in a timely manner and all issues were escalated through the proper channels

SKILLS & TOOLS

● User Interviews

● Interaction Design

● Rapid Prototyping

● Information Architecture

● Wireframing

●  User Research

●  Market Research

●  Task Analysis

●  Persona development

●  A/B Testing

● Conversational in French

● Fluent in Haitian Creole

● Sketch

● Invision

● Adobe Suites

I’m a human-centered UX Designer focused on intuitive and inclusive design. I design experiences that are influenced by research and approach problems with compassion and an eye for detail; delivering results while upholding the integrity of the product and the company, and really connecting with users and coworkers.

EDUCATION

General Assembly UX Design Immersive, Austin, TX

UX Design Fellow

 

Tufts University, Medford, MA

Bachelor of Science degree

Major: Biology-Psychology, Minor: Cognitive & Brain Sciences

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